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Responsible Gaming Academy

High level education and networking

The Casinos Austria and Austrian Lotteries Group has been organizing its annual, multi-day Responsible Gaming Academy (RGA) since 2004. The main target group for this event is managers from the different companies in the group. At the RGA, they attend in-depth presentations on current developments in this sector and have the opportunity to share and discuss their experiences and best practices. The event is semi-public and is also regularly attended by staff from the various gambling addiction counseling centers and treatment facilities across Austria.

Speakers include well-known and respected national and international experts from the fields of psychiatry, psychology and the social sciences as well as representatives of the regulatory authorities and independent organizations. Their wide-spread specialities illustrate the international caliber and diversity of the event. Also, the previous RGAs have led to the development of numerous new ideas to improve the high responsible gaming Standards of the Group.

15th Responsible Gaming Academy on 24 April 2018

In his opening speech Director General Alexander Labak committed to player protection: "Responsible gaming is in our DNA at the Casinos Austria and Austrian Lotteries Group.” He also expressed his pleasure at the fact that the lawmakers have recognized the dangers of unlicensed and thus illegal online gambling services and are now using IP blocking to combat it.

In his keynote speech, Dietmar Hoscher, Director of Responsible Gaming and CSR in the Casinos Austria Group, provided an overview of the developments in player protection and on the changes in the demands on responsible gaming. He, too, committed to player protection: "Responsible gaming is the basis of the business model in our industry; the prevention of gambling addiction an universal guiding principle in our work."

Herbert Beck, Head of the Responsible Gaming Division at the Casinos Austria and Austrian Lotteries Group, was delighted to welcome about 230 delegates. Alongside the main target audience, namely employees of the group itself, about a third of the attendees were representatives of national and international institutions, including research, counselling and treatment facilities as well as public authorities.

The 15th Responsible Gaming Academy was organized in line with the Austrian Eco-Label's criteria for Green Events at Studio44.


If you have any questions regarding responsible gaming/player protection, please contact us
0800 202 304
free of charge