The Casinos Austria and Austrian Lotteries Group has been organizing its annual, multi-day Responsible Gambling Academy (RGA) since 2004. The main target group for this event is managers from the different companies in the group. At the RGA, they attend in-depth presentations on current developments in this sector and have the opportunity to share and discuss their experiences and best practices. The event is semi-public and is also regularly attended by staff from the various gambling addiction counseling centers and treatment facilities across Austria.
Speakers include well-known and respected national and international experts from the fields of psychiatry, psychology and the social sciences as well as representatives of the regulatory authorities and independent organizations. Their wide-spread specialities illustrate the international caliber and diversity of the event. Also, the previous RGAs have led to the development of numerous new ideas to improve the high responsible gaming Standards of the Group.
16th Responsible Gaming Academy on 14 May 2019
In her welcoming remarks, Director General Bettina Glatz-Kremsner emphasized the importance of Responsible Gaming for the Group, stressing that the event is a key component of employee training. “The RGA has long been extremely valuable to our Group,” she said, “and we are proud it has also become an indispensable event in the international gaming community.”
Herbert Beck, Head of the Responsible Gaming Division at the Casinos Austria and Austrian Lotteries Group, was delighted to welcome 245 delegates. Alongside the main target audience, namely employees of the group itself, about a third of the attendees were representatives of national and international institutions, including research, counselling and treatment facilities as well as public authorities.
The 16th Responsible Gambling Academy was organized in line with the Austrian Eco-Label's criteria for Green Events at Studio44.