The Casinos Austria and Austrian Lotteries Group has been organizing its annual, multi-day Responsible Gaming Academy (RGA) since 2004. The main target group for this event is managers from the different companies in the group. At the RGA, they attend in-depth presentations on current developments in this sector and have the opportunity to share and discuss their experiences and best practices. The event is semi-public and is also regularly attended by staff from the various gambling addiction counseling centers and treatment facilities across Austria.
Speakers include well-known and respected national and international experts from the fields of psychiatry, psychology and the social sciences as well as representatives of the regulatory authorities and independent organizations. Their wide-spread specialities illustrate the international caliber and diversity of the event. Also, the previous RGAs have led to the development of numerous new ideas to improve the high responsible gaming Standards of the Group.
13th Responsible Gaming Academy on 2 May 2016
“Knowledge – and thus also education and training for our staff – is a core topic and crucial resource for the Casinos Austria and Austrian Lotteries Group,” said Chairman Karl Stoss with reference to the importance and long tradition of responsible gaming in the group.
In his introductory address, Dietmar Hoscher, Director in charge of responsible gaming at the Casinos Austria and Austrian Lotteries Group, emphasized the pioneering character of this annual event and reminded delegates of the “many important and current issues that had been identified at the RGA and subsequently translated into action and standard practice across the group”.
Herbert Beck, Head of the Responsible Gaming Division at the Casinos Austria and Austrian Lotteries Group, was delighted to welcome about 250 delegates. This number is a new record and shows – considering that the first RGA in 2004 was attended by 50 participants – the growing significance of Responsible Gaming. He was particulary pleased to be able to welcome – alongside employees of the group itself – representatives of the Austrian Ministries of Finance, Health and National Defence as well as of numerous research, counselling and treatment facilities from across Austria and international guests from the Czech Republic, Germany, Danmark, Hungary and Slovakia.